What happens if I make a booking and then do not confirm or pay?
After your booking of the flights is made, it can be held for a limited time due to availability of the seat as well as policy of the airlines. After that time, if we still do not hear back from you, we will automatically cancel your reservation. If you booked the flights but choose to pay later on, we will inform you of the deadline of payment to you via email, and if you do not make payment before and at this deadline, your booking is also canceled.
support@vietair.com.vn
